The VinFast ownership
experience
At VinFast, our aim is to provide effortless
mobility for everyone.
Effortless mobility starts here
Customize your VinFast service experience with our extensive warranty coverage and roadside assistance.
Warranty program
For 10 years/200,000kms we provide you with industry leading coverage to enhance your EV ownership experience.
Roadside Assistance1
Roadside Assistance coverage is there for you during the unexpected.
Genuine Maintenance2
Customize your service experience with over-the-air updates, mobile service, or with an appointment at your preferred service centre.
Extensive Warranty Coverage
for your Peace of Mind
We strive to enhance the EV ownership experience with an extensive warranty offering, including battery degradation coverage.
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10 years / 200,000 Kms
New Vehicle - Warranty -
10 years / Unlimited Kms
Battery warranty -
Roadside Assistance
We got you covered 24 hours a day, 7 days a week, 365 Days a year.1
Warranty coverage is based on time or mileage, whichever occurs first. A comprehensive list of full warranty coverage can be found in the VinFast Warranty Policy Booklet.
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10 years / 200,000 Kms
New Vehicle - Warranty -
10 years / Unlimited Kms
Battery warranty -
Roadside Assistance
We got you covered 24 hours a day, 7 days a week, 365 Days a year.1
We're here to serve when you need us
We want to provide you with effortless EV mobility. So we have made it easy to book a service appointment. Book online at a location that suits your needs, at home, at the office, or at your preferred service location
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Service Centre
VinFast is building a network of service centers to support VinFast owners nationwide. Drivers can easily schedule appointments via the VinFast App or by calling the VinFast Service Support Team.
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Over-the-air updates
Our connected vehicle platform enables VinFasts to receive over-the-air (OTA) software updates remotely, continually adding features to enhance your vehicle's performance and improve the ownership experience.
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Certified Collision Centers
If you're in a collision, we're here for you. With a network of VinFast Certified Collision Centres (VCCC) with trained technicians that meets VinFast standards.
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Mobile service2
When your VinFast vehicle needs our service, our mobile technicians are ready to come to you and will complete most maintenance and repairs. Plus, booking with us is made easy through your VinFast app.
VinFast Genuine Accessories & Parts
Enhance and protect your EV ownership experience by utilizing the parts and accessories that are designed to work with your VinFast
Make Your VinFast Yours
A selection of approved accessories designed to enhance and protect your EV ownership experience. Tailor it for your journey
Coming Soon
Everything you need
is only an app away
Vehicle status, charging, important updates, appointments or invitations. We will keep you informed and connected to us through your VinFast App.
Download VinFast's iOS or Android app to enjoy a better service experience.*
01
Get
notified
02
Schedule an
appointment
03
Approve
work order
04
Be on
your way
Explore our EVs
Whether staying connected with the office in a classy midsize VF 8 or keeping the family safe with ADAS features3 in a full-size VF 9, VinFast EVs are designed to have everything you need to ensure peace of mind.
Join the Charge
Sign up here to find out more about the exceptional features crafted into every VinFast, and our mission to drive the world to switch to electric vehicles.
1. Coverage area includes Canada and the United States (including the Lower 48 States, the District of Columbia, Alaska, Hawaii and Puerto Rico)
2. Over-the-air updates and mobile service are subject to the location and environment in which the vehicle is stationed. Over-the-air updates are subject to connectivity and state of charge for the vehicle. Mobile service can only be performed if the environment is acceptable for the services requested. Contact VinFast Canada for more details.
3. Mobile service cannot be performed for all customers. To ensure a safe and healthy work environment for VinFast associates, we reserve the right in its discretion to remove access to Mobile Service if the environment is not acceptable for the services requested. Contact VinFast Canada for more details.
* Not all functions may be available at the time of download.
4. Collision Center audits are administered through an authorized 3rd party and approved by VinFast Auto Canada Inc
